911 Dispatcher Takes Action to Help Elderly Resident

A Hartford 911 dispatcher took her duties to the next level when she received a call from an 86-year-old local resident. Francis Royer called 911 when she experienced what she considered an emergency. “I just wanted to know if someone …

Dyersburg Woman Receives 911 Medal of Honor

Tiffany DeSpain, a dispatcher for Dyersburg 911 was recently awarded the prestigious 911 Medal of Honor for her part in saving a life. She is only the second dispatcher to receive the award. DeSpain had been a dispatcher for almost …

San Diego Mayor Pledges to Revamp 911 Call Center Structure

According to the San Diego County Sheriff’s Department, the city’s Communication Center has Emergency Services Dispatchers on staff working all hours of the day, year round. On average these dispatchers answer 1,980 calls requesting law enforcement assistance every day, over …


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