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Category Archives: News and Events

Five Times Dispatchers Faced Active School Shootings

It’s the call you pray you never get: “Someone’s shooting up the school…” … the actual words spoken to a 911 operator during the recent Parkland, Florida school shooting. But as the frightening phenomenon becomes all too common, it’s a …

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Posted in News and Events

Dispatchers Struggled to Manage Overwhelmed Resources In California Wildfires

When people think about 911 dispatchers, they usually think about people with headsets sitting in a high-tech command center, surrounded by blinking lights and big computer screens, calmly and cooly coordinating between callers and emergency responders, then moving on to …

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Posted in News and Events

Recent Posts

  • Five Times Dispatchers Faced Active School Shootings
  • Dispatchers Struggled to Manage Overwhelmed Resources In California Wildfires
  • Idaho Law Enforcement Officials Push for Standardized Training for 911 Dispatchers
  • Smartphones and Smartwatches Improves Call Tracking Capabilities for 911 Operators
  • Community Paramedics Provide Healthcare Options to 911 Frequent Fliers

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