When people in dire situations reach out for emergency services, 911 dispatchers are there to field their call. 9-11 dispatchers serve as emergency communications specialists and form the vital connection between emergency response teams and the distressed callers that require their services. This job calls for dedicated professionals with steady nerves, strong communication skills, and expert knowledge of emergency communication and dispatch systems.
The speed and effectiveness of emergency response teams is largely dependent on the efficiency with which 911 dispatchers handle calls and the quality and accuracy of the information they gather. In instances where 911 dispatchers must communicate life-saving instructions to deal with medical emergencies in progress, the connection between qualified dispatchers and effective emergency services becomes even clearer.
Police departments, sheriff’s offices, fire departments and centralized emergency call centers recognize the value of experience, education and training when they look for candidates to fill 911 dispatcher jobs.
911dispatcherEDU.org was created by a dedicated staff of writers and web developers interested in creating a useful guide describing the specific steps required by hiring agencies at the state, county and municipal levels. This resource was created to provide aspiring emergency dispatch personnel with information on how to become competitive candidates.
911dispatcherEDU.org is an independent website with no government affiliation. All information contained within this site was sourced directly from the municipal, county and state agencies that provide emergency dispatch services.