911 Dispatcher Takes Action to Help Elderly Resident

A Hartford 911 dispatcher took her duties to the next level when she received a call from an 86-year-old local resident. Francis Royer called 911 when she experienced what she considered an emergency. “I just wanted to know if someone …

Dyersburg Woman Receives 911 Medal of Honor

Tiffany DeSpain, a dispatcher for Dyersburg 911 was recently awarded the prestigious 911 Medal of Honor for her part in saving a life. She is only the second dispatcher to receive the award. DeSpain had been a dispatcher for almost …