911 dispatchers in Catoosa County, Georgia recently learned first-hand the consequence of violating the privacy rights of its callers. On December 23, 2015 county resident Ron Darnell called 911 seeking immediate attention after a blood clot broke apart in his …
Everyone deals with work related stress, but some jobs take things to a different level. 911 dispatchers have to deal with traumatic situations on a regular basis, and most have to quickly transition from one to another without skipping a …
Most 911 calls do not have a traditional happy ending. An unidentified emergency dispatcher in Belding, Michigan learned that firsthand when she received a call from a distressed 21-year-old woman this week. “He hit me, and I shot him. Oh …
911 dispatchers all across the nations have their fair share of unbelievable stories. This incident happened a little while ago but was just recently brought to light. Keith Weisinger worked as a dispatcher between 2004-2006 in Portland, Oregon, and gives …
Mariah Graham, a 911 dispatcher in Council Bluffs, Iowa and for the whole of Pottawatomie County, lost her husband earlier this year to cancer. That is a traumatic experience by anyone’s standards, however, even more tragic news quickly followed. Graham …
The primary job of an emergency dispatcher is to quickly and efficiently direct responders to the scene of a crisis. Alongside this, many dispatchers stay on the line to help keep callers calm until a responder is able to arrive …
A 911 dispatcher in Aurora, Colorado got a chilling call in early September. A man said “we are about to start striking fear shooting down all cops that we see by their selves.” He went on to also threaten the …
A 911 dispatcher in North Carolina got a call from a highly distraught man on September 20, 2015 rambling about drowning his own children. Alan Lassiter had apparently picked the site at random and did not know where he was. …
Loud explosions at random times have been frightening residents in the town of Middlebrook, Virginia. Local resident Lynn Norley described to the News Leader how she started hearing the sounds on her farm in the early afternoon and evening. She …
In the early days of emergency medical dispatching, 911 dispatchers did not have access to standardized medical protocols and had to make snap decisions to provide medical advice on the spot. This subjective process led to errors and major legal …