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How to Become a 911 Dispatcher in Mississippi

Mississippi has a crime that is lower than that of the nation as a whole. But this statistic does not tell the whole story. Mississippi has a lower rate of robberies and assaults than the average for the U.S., but has a significantly higher rate of murder and burglary. Law enforcement in Mississippi relies on a combination of law enforcement strategies and prompt response by emergency services in order to ensure that victims of crime are treated quickly.

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Getting the Right Education

In order to be the best candidate for an open 9-1-1 dispatch position it is strongly advised that candidates hold a college degree.  Mississippi colleges and universities offering degrees in the follow coursework should be strongly considered by anyone looking to become a 9-1-1 dispatch agent in the state:

  • Emergency Communications – There are various communications systems, techniques, codes, and protocols used in the daily work of a 9-1-1 dispatcher. A degree in communications would be looked upon favorably by employers.
  • Pre-Med Studies – Though different colleges define “pre-med” differently, this course of study is beneficial overall to the applicant. During a medical emergency, knowledge of the human body, and the ability to instruct the caller in potentially life-saving medical techniques, could make all the difference.
  • Pre-law Studies – Pre-law studies will train the applicant in procedural thinking, which will be invaluable on the job.

Major Employers of 9-1-1 Dispatchers in Mississippi

Mississippi leaves the hiring and training of 9-1-1 dispatch agents to the law enforcement agencies located in individual municipalities. Though each individual city may make its own requirements, there is much overlap. An example of the 9-1-1 dispatch requirements in Vicksburg, Mississippi are as follows:

  • Must be 21
  • Must have High School diploma or GED
  • Must be able to work in highly stressful environment
  • Problem solving skills are a must
  • New hires are trained and serve 1 year probation

Note: The reported average salary for a 9-1-1 dispatcher in Vicksburg, MS is $24,926.

Top providers of 911 dispatcher jobs in Mississippi include:

  • Jackson Police Department –  Jackson is the largest city in the state of Mississippi.  Located on the Yazoo River, Jackson has a population of about 174,000 according to the 2010 census.
  • Gulfport Police Department –  Gulfport is the second largest city in Mississippi with a population of about 70,000 residents as of the 2010 census.
  • Southaven Police Department –  Southaven is the third largest city in Mississippi with a population of about 29,000.

Mississippi-Based and National Professional Organizations for 911 Dispatchers

It is highly recommended that anyone interested in emergency communications, including prospective9-1-1 dispatch operators

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