Mississippi has a crime that is lower than that of the nation as a whole. But this statistic does not tell the whole story. Mississippi has a lower rate of robberies and assaults than the average for the U.S., but has a significantly higher rate of murder and burglary. Law enforcement in Mississippi relies on a combination of law enforcement strategies and prompt response by emergency services in order to ensure that victims of crime are treated quickly.
- Michigan State University - Master of Science in Criminal Justice
- Rasmussen College - Justice Studies Programs offering a wide range of industry-relevant programs
- Utica College - Online Bachelor's of Science in Criminal Justice
Getting the Right Education
In order to be the best candidate for an open 9-1-1 dispatch position it is strongly advised that candidates hold a college degree. Mississippi colleges and universities offering degrees in the follow coursework should be strongly considered by anyone looking to become a 9-1-1 dispatch agent in the state:
- Emergency Communications – There are various communications systems, techniques, codes, and protocols used in the daily work of a 9-1-1 dispatcher. A degree in communications would be looked upon favorably by employers.
- Pre-Med Studies – Though different colleges define “pre-med” differently, this course of study is beneficial overall to the applicant. During a medical emergency, knowledge of the human body, and the ability to instruct the caller in potentially life-saving medical techniques, could make all the difference.
- Pre-law Studies – Pre-law studies will train the applicant in procedural thinking, which will be invaluable on the job.
Major Employers of 9-1-1 Dispatchers in Mississippi
Mississippi leaves the hiring and training of 9-1-1 dispatch agents to the law enforcement agencies located in individual municipalities. Though each individual city may make its own requirements, there is much overlap. An example of the 9-1-1 dispatch requirements in Vicksburg, Mississippi are as follows:
- Must be 21
- Must have High School diploma or GED
- Must be able to work in highly stressful environment
- Problem solving skills are a must
- New hires are trained and serve 1 year probation
Note: The reported average salary for a 9-1-1 dispatcher in Vicksburg, MS is $24,926.
Top providers of 911 dispatcher jobs in Mississippi include:
- Jackson Police Department – Jackson is the largest city in the state of Mississippi. Located on the Yazoo River, Jackson has a population of about 174,000 according to the 2010 census.
- Gulfport Police Department – Gulfport is the second largest city in Mississippi with a population of about 70,000 residents as of the 2010 census.
- Southaven Police Department – Southaven is the third largest city in Mississippi with a population of about 29,000.
Mississippi-Based and National Professional Organizations for 911 Dispatchers
It is highly recommended that anyone interested in emergency communications, including prospective9-1-1 dispatch operators
- The Mississippi E-911 Coordinators Association has a mission of strengthening Mississippi’s emergency response efforts and to ensure the safety of the state’s citizens.
- The National Emergency Number Association. The NENA works in the same way as the Mississippi E-911 Association, but on a larger scope which focuses on the whole nation.
- The International Academies of Emergency Dispatch. Cooperation and standardization of E-911 organization on a multinational level is the work of the IAED.