Utah’s economy is strong—one of the fastest growing in the nation, in fact, bringing people flooding into the Salt Lake City and surrounding areas and increasing the population density markedly in recent years. So it only makes sense that professional opportunities for 911 operators are increasing in kind.
The numbers tell the story of this growth. According to the Utah Department of Workforce Services, there were 630 911 dispatchers in 2016; by 2026, this number is projected to grow to 770 – an increase of 22.2%, a truly impressive rate of growth.
- Grand Canyon University - B.S. in Justice Studies, and M.S. in Criminal Justice
- Strayer University - Bachelors of Science Degree in Criminal Justice
- Michigan State University - Master of Science in Criminal Justice
- Rasmussen College - Justice Studies Programs offering a wide range of industry-relevant programs
- Utica College - Online Bachelor's of Science in Criminal Justice
Adding to the state’s positive job growth are the strong salaries for 911 dispatchers. The median salary for these professionals is $45,260 – or about $5,000 higher than the national average. The top 10% here earn $59,650.
Salaries at the Agencies that Employ 911 Operators in Utah
The Utah Communication Authority – 911 Division oversees the state’s 911 system and the 39 PSAPs working within it.
The Ogden-Clearfield metro area includes the Weber Area Dispatch 911 & Emergency Services District.
- 10th percentile: $15.24/$31,690
- Median: $19.05/$39,620
- 90th percentile: $24.31/$50,560
The Provo-Orem metro area includes the Provo City Police Department and Orem City Communications.
- 10th percentile: $11.15/$23,200
- Median: $16.79/$34,930
- 90th percentile: $22.27/$46,320
A Closer Look at 911 Operator Salaries and Employment in Utah by Metro Area
The Ogden-Clearfield metro area comes out on top, both for its number of 911 dispatchers (120) and its median salary for these professionals ($39,620). Both the Ogden-Clearfield and Provo metro area fall below the state average for median average salary.
Salary and employment data compiled by the United States Department of Labor’s Bureau of Labor Statistics in May of 2018. Figures represent accumulated data for all areas of employment for emergency services dispatchers https://www.bls.gov/oes/current/oes_ut.htm#43-5031. BLS salary data represents state and MSA (Metropolitan Statistical Area) average and median earnings for the occupations listed and includes workers at all levels of education and experience. This data does not represent starting salaries. Employment conditions in your area may vary.
Job growth projections sourced from the Utah Department of Workforce Services and published in the U.S. Department of Labor-funded Long Term Occupational Projections (2016-2026) database – https://projectionscentral.com/Projections/LongTerm.
All salary and job growth data accessed in June 2019.