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Salaries for 911 Operators in Texas

Statistics released by the Texas Workforce Commission indicate an average 911 operator salary in Texas of $33,007. The entry-level salary averages around $24,254, while the experienced level salary averages $37,384. The Texas Workforce Commission further expands on this information by identifying the average salaries of 911 operators in some of the largest and most populous cities in the state:

  • Houston: $36,273
  • Dallas: $37,455
  • Austin: $36,774
  • Fort Worth: $37,455
  • El Paso: $30,552
  • Arlington: $37,455
  • Corpus Christi: $29,639
  • Laredo: $29,503
  • Lubbock: $33,156
  • Amarillo: $32,909

Dallas is recognized as the best paying area in Texas for 911 operators. There, the average salary is $37,455, which is almost 12% above the statewide average, and the experienced-level salary is $41,715. Emergency dispatchers in Plano dispatch police, fire, and EMS services. They receive a starting salary of $35,601 and can earn all the way up to $52,262.

In Houston, 911 telecommunicators are allocated a starting salary of $25,688. The maximum salary is $51,766. Here are some additional emergency operator positions in Houston:

911 Custodian of Records

  • Starting: $29,614
  • Maximum: $60,398

911 PSAP Supervisor

  • Starting: $36,114
  • Maximum: $75,036

911 PSAP Supervisor – Fire/EMS 

  • Starting: $40,196
  • Maximum: $84,188

The information in the chart below is taken from the U.S. Department of Labor and shows salaries among 911 operators across Texas:

Area name
Employment
Annual mean wage
Amarillo TX
110
32910
Austin-Round Rock-San Marcos TX
400
36770
Beaumont-Port Arthur TX
100
32950
Brownsville-Harlingen TX
100
23340
College Station-Bryan TX
140
30430
Corpus Christi TX
190
29640
Dallas-Fort Worth-Arlington TX
2020
37450
Dallas-Plano-Irving TX Metropolitan Division
1300
37890
El Paso TX
220
30550
Fort Worth-Arlington TX Metropolitan Division
720
36670
Houston-Sugar Land-Baytown TX
980
36270
Killeen-Temple-Fort Hood TX
140
27830
Laredo TX
50
29500
Longview TX
110
30240
Lubbock TX
70
33160
McAllen-Edinburg-Mission TX
200
25650
San Angelo TX
60
30160
San Antonio-New Braunfels TX
470
31580
Sherman-Denison TX
40
32170
Texarkana-Texarkana TX-AR
40
32550
Tyler TX
80
29270
Victoria TX
40
35530
Waco TX
80
29270
Wichita Falls TX
80
26520
Northwestern Texas nonmetropolitan area
380
28340
North Central Texas nonmetropolitan area
120
31060
Eastern Texas nonmetropolitan area
330
27130
Central Texas nonmetropolitan area
220
29290
Southern Texas nonmetropolitan area
100
23210
Gulf Coast Texas nonmetropolitan area
130
28160

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