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Salaries for 911 Operators in Pennsylvania

According to the Pennsylvania Department of Labor, Center for Workforce Information and Analysis, mid range salaries for 911 operators in Pennsylvania range between $28,470 and $42,700. However, the average annual salary among all 911 dispatchers in the state is $35,410. The average among those falling into the experienced category is $40,820.

The Pennsylvania Department of Labor has also reported variances in salary by region, city, and county, as can be seen here:

Salary Range
Philadelphia
Entry
$30480
Average
$38830
Experienced
$43010

Pittsburgh

(Including Allegheny, Armstrong, Beaver, Butler, Fayette, Washington, Westmoreland Counties)

  • Entry: $23,920
  • Average: $35,580
  • Experienced: $41,400

Allentown, Bethlehem, Easton

(Including Carbon, Lehigh, Northampton Counties)

  • Entry: $31,310
  • Average: $39,600
  • Experienced: $43,740

Emergency operators employed by the City of Philadelphia are recognized as police communication dispatchers and fire equipment dispatchers. They are paid as follows:

Police Communications Dispatcher/Fire Equipment Dispatcher 1

  • Step 1: $34,387
  • Step 2: $35,440
  • Step 3: $36,496
  • Step 4: $37,561

Police Communications Dispatcher Supervisor/Fire Equipment Dispatcher 2

  • Step 1: $37,897
  • Step 2: $39,137
  • Step 3: $40,395
  • Step 4: $41,642

Here are some additional salaries for 911 dispatchers in Pennsylvania provided by the U.S. Department of Labor:

Area name
Employment
Annual mean wage
Allentown-Bethlehem-Easton PA-NJ
90
39600
Erie PA
140
28750
Harrisburg-Carlisle PA
110
37790
Newark-Union NJ-PA Metropolitan Division
720
44140
Philadelphia PA Metropolitan Division
1120
38830
Philadelphia-Camden-Wilmington PA-NJ-DE-MD
Estimate Not Released
40120
Pittsburgh PA
490
35580
Reading PA
100
39430
Scranton--Wilkes-Barre PA
210
31140
Youngstown-Warren-Boardman OH-PA
220
30880
Far Western Pennsylvania nonmetropolitan area
140
31360
West Central Pennsylvania nonmetropolitan area
120
32170
Northeastern Pennsylvania nonmetropolitan area
150
32740
East Central Pennsylvania nonmetropolitan area
160
32640

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