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Salaries for 911 Operators in North Carolina

According to NCWorks Online, which is a portal of the North Carolina Department of Commerce, the median 911 dispatcher salary in NC is $31,920. NCWorks Online does not have specific data regarding entry-level salaries or those who are more experienced. However, the U.S. Department of Labor reports an average salary of $32,380 and also that those in the top ten percent average $42,330.

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NCWorks Online has reported the following median salaries by county for some of the most populous areas of the state:

  • Mecklenburg County (Charlotte): $35,843
  • Wake County (Raleigh, Cary): $36,333
  • Guilford County (Greensboro, High Point): $38,547
  • Durham County (Durham): $34,173
  • Cumberland County (Fayetteville): $33,132

In Raleigh, North Carolina, 911 operators are recognized as telecommunicators and receive a starting salary of $33,919, which increases up to a maximum of $55,343. In Greensboro, the beginning salary is $25,579, and the maximum salary is $30,695.

The City of Winston-Salem offers the following salaries to its 911 operators:

  • Public Safety Communications Trainee: $25,970
  • Public Safety Communications Operator: $28,890
  • Senior Public Safety Communications Operator: $30,780
  • Public Safety Communications Supervisor: $48,570

The table below shows salaries by city for 911 operators in North Carolina:

Area name
Employment
Annual mean wage
Burlington NC
80
29280
Charlotte-Gastonia-Rock Hill NC-SC
730
34890
Durham-Chapel Hill NC
200
33460
Fayetteville NC
110
33220
Greensboro-High Point NC
270
37430
Greenville NC
70
Estimate Not Released
Hickory-Lenoir-Morganton NC
110
30930
Raleigh-Cary NC
230
36630
Virginia Beach-Norfolk-Newport News VA-NC
580
33980
Wilmington NC
140
30770
Winston-Salem NC
180
33770
Northeastern North Carolina nonmetropolitan area
280
29650
Other North Carolina nonmetropolitan area
400
28900
Western Central North Carolina nonmetropolitan area
310
30670
Western North Carolina nonmetropolitan area
300
28120

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