According to NCWorks Online, which is a portal of the North Carolina Department of Commerce, the median 911 dispatcher salary in NC is $31,920. NCWorks Online does not have specific data regarding entry-level salaries or those who are more experienced. However, the U.S. Department of Labor reports an average salary of $32,380 and also that those in the top ten percent average $42,330.
NCWorks Online has reported the following median salaries by county for some of the most populous areas of the state:
- Mecklenburg County (Charlotte): $35,843
- Wake County (Raleigh, Cary): $36,333
- Guilford County (Greensboro, High Point): $38,547
- Durham County (Durham): $34,173
- Cumberland County (Fayetteville): $33,132
In Raleigh, North Carolina, 911 operators are recognized as telecommunicators and receive a starting salary of $33,919, which increases up to a maximum of $55,343. In Greensboro, the beginning salary is $25,579, and the maximum salary is $30,695.
The City of Winston-Salem offers the following salaries to its 911 operators:
- Public Safety Communications Trainee: $25,970
- Public Safety Communications Operator: $28,890
- Senior Public Safety Communications Operator: $30,780
- Public Safety Communications Supervisor: $48,570
The table below shows salaries by city for 911 operators in North Carolina:
Area name
Employment
Hourly mean wage
Annual mean wage
Hourly median wage
Hourly 75th percentile wage
Hourly 90th percentile wage
Annual median wage
Annual 75th percentile wage
Annual 90th percentile wage
Burlington NC
80
14.08
29280
14.40
17.22
19.46
29950
35810
40470
Charlotte-Gastonia-Rock Hill NC-SC
730
16.77
34890
16.51
18.33
21.79
34340
38120
45330
Durham-Chapel Hill NC
200
16.09
33460
16.03
17.61
19.93
33350
36630
41460
Fayetteville NC
110
15.97
33220
15.77
17.90
20.93
32790
37240
43520
Greensboro-High Point NC
270
18.00
37430
17.61
21.09
24.53
36620
43870
51020
Greenville NC
70
Estimate Not Released
Estimate Not Released
Estimate Not Released
Estimate Not Released
Estimate Not Released
Estimate Not Released
Estimate Not Released
Estimate Not Released
Hickory-Lenoir-Morganton NC
110
14.87
30930
14.73
16.75
18.12
30650
34840
37690
Raleigh-Cary NC
230
17.61
36630
17.20
18.94
22.07
35780
39400
45910
Virginia Beach-Norfolk-Newport News VA-NC
580
16.34
33980
15.97
17.97
21.31
33210
37390
44320
Wilmington NC
140
14.79
30770
14.17
16.69
18.53
29480
34720
38540
Winston-Salem NC
180
16.24
33770
16.27
18.21
21.17
33840
37880
44030
Northeastern North Carolina nonmetropolitan area
280
14.26
29650
13.85
15.82
18.36
28810
32910
38200
Other North Carolina nonmetropolitan area
400
13.89
28900
13.75
16.11
18.29
28600
33510
38040
Western Central North Carolina nonmetropolitan area
310
14.74
30670
14.25
16.76
18.74
29630
34860
38980
Western North Carolina nonmetropolitan area
300
13.52
28120
13.54
15.16
17.69
28160
31530
36790
Back to Top