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Salaries for 911 Operators in Montana

The Montana Department of Labor & Industry, Research & Analysis Bureau, reports that the entry-level 911 dispatcher salary in MT is $24,480. The average is $31,950 and experienced-level $35,680. Annual wages in the Missoula area tend to be a bit higher. The Bureau of Labor Statistics estimates an average salary in that area of $33,050, which is roughly 3% above the statewide average. The average experienced-level salary is also generally higher at $36,480.

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In Helena, 911 operators are part of the Support Services Division and receive the following hourly wages:

Public Safety Telecommunicator – Dispatcher

  • Step 1: $16.50
  • Step 2: $17.33
  • Step 3: $18.20
  • Step 4: $19.11
  • Step 5: $20.06

Furthermore, 911 operators in Helena with 8-12 years of experience receive a step 1 starting wage of $20.46 per hour and those with 13 or more years of experience $20.86 per hour.

In Billings, 911 dispatchers start out at the trainee salary rate of $24,419. Once the training period has been completed, the salary is raised to $28,849. The top annual rate for 911 dispatchers working for the City of Billings is $45,822.

It’s also worth noting that the projected occupational growth for 911 dispatchers in Montana is higher than national estimates. The Bureau of Labor Statistics projects 12% growth between 2010 and 2020 nationally. However, the Montana Department of Labor & Industry, Research & Analysis Bureau, estimates growth to be around 14.4% in Montana.

The Bureau of Labor Statistics has also provided this salary data by city among 911 dispatchers in Montana:

Area name
Employment
Annual mean wage
Missoula MT
40
33050
Eastern Montana nonmetropolitan area
70
27670
Central Montana nonmetropolitan area
80
29670
Southwestern Montana nonmetropolitan area
90
34990
Western Montana nonmetropolitan area
70
30080

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