Salaries for 911 Operators in Missouri

With a population of nearly 29 million and home to one of the fastest-growing counties in the U.S. (Dallas County), it’s easy to see why Texas is a hot spot for 911 operator jobs. And stats from the Texas Workforce Commission confirm this. In 2016, there were 7,650 dispatchers working in Texas; by 2026, this number is projected to grow to 8,940 – an increase of 17%.

911 operators in Texas earn a median salary of $37,470, while the top 10% earn $52,390.

Salaries at the Agencies that Employ 911 Operators in Texas

The Commission on State Emergency Communications (CSEC) oversees the state’s 911 system, which includes 53 emergency communications districts (ECD) and municipal emergency communication districts.

Most metro areas of Texas are managed by an ECD, although in Dallas County, 911 services are divided among 16 municipal emergency communication districts.

Austin-Round Rock includes:

  • Capital Area Emergency Communications District
    • 10th percentile: $14.83/$30,840
    • Median: $19.79/$41,150
    • 90th percentile: $27.10/$56,360

Dallas-Fort Worth-Arlington includes:

  • Tarrant Co. 911 District
  • Municipal Emergency Communications Districts, including:
      • Addison
      • Cedar Hill
      • Coppell
      • Dallas
      • De Soto
      • Duncanville
      • Farmers Branch
      • Garland
      • Glenn Heights
      • Highland Park
      • Hutchins
      • Kilgore
      • Lancaster
      • Richardson
      • Rowlett
      • University Park
    • 10th percentile: $15.14/$31,500
    • Median: $20.26/$42,130
    • 90th percentile: $27.70/$57,620

Houston-The Woodlands-Sugar Land includes:

  • Greater Harris County 9-1-1 Emergency Network
  • Montgomery Co. Emergency Communications District
    • 10th percentile: $14.38/$29,910
    • Median: $19.73/$41,040
    • 90th percentile: $26.84/$55,830

San Antonio-New Braunfels includes:

  • Bexar Metro 911 Network District
    • 10th percentile: $15.25/$31,720
    • Median: $18.65/$38,780
    • 90th percentile: $24.70/$51,380

Examining 911 Dispatcher Salaries and Employment in Texas by Metro Area

Median salaries in Texas range from a low of $28,490 in the Brownville-Harlingen metro area to a high of $42,130 in the Dallas-Fort Worth-Arlington metro area. The top 10% also earn the most in the Dallas-Fort Worth-Arlington area, at $57,620, although 911 dispatchers in the Houston-the Woodlands-Sugar Land area are close behind, at $55,830.

Area Name
Employment
Hourly 75th percentile wage
Abilene
50
18.09
Amarillo
110
18.71
Austin-Round Rock
620
23.03
Beaumont-Port Arthur
150
21.91
Brownsville-Harlingen
120
15.35
College Station-Bryan
100
20.19
Corpus Christi
140
18.94
Dallas-Fort Worth-Arlington
1660
23.54
El Paso
300
19.46
Houston-The Woodlands-Sugar Land
1560
23.10
Killeen-Temple
60
17.86
Laredo
90
18.20
Lubbock
140
22.12
McAllen-Edinburg-Mission
340
14.91
San Angelo
50
18.24
San Antonio-New Braunfels
650
22.05
Texarkana
60
18.97
Tyler
50
18.76
Waco
100
18.07
Wichita Falls
30
16.71

Salary and employment data compiled by the United States Department of Labor’s Bureau of Labor Statistics in May of 2018. Figures represent accumulated data for all areas of employment for emergency services dispatchers https://www.bls.gov/oes/current/oes_tx.htm#43-5031.

BLS salary data represents state and MSA (Metropolitan Statistical Area) average and median earnings for the occupations listed and includes workers at all levels of education and experience. This data does not represent starting salaries. Employment conditions in your area may vary.

Job growth projections sourced from the Texas Workforce Commission and published in the U.S. Department of Labor-funded Long Term Occupational Projections (2016-2026) database – https://projectionscentral.com/Projections/LongTerm.

All salary and job growth data accessed in June 2019.

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