The Michigan Department of Technology, Management & Budget reports an average salary among 911 operators of $39,310, which is just slightly higher than the national average of $38,010. For the most part, there are two factors that really influence salaries for 911 operators in Michigan: location and experience.
Emergency dispatchers working for the City of Grand Rapids are known as emergency communications operators. Their salary structure is shown here:
Emergency Communications Operator I
- Minimum: $37,385
- Maximum: $47,648
Emergency Communications Operator II
- Minimum: $40,352
- Maximum: $54,077
Emergency Communications Operator III
- Minimum: $46,715
- Maximum: $62,601
Emergency Communications Supervisor
- Minimum: $54,773
- Maximum: $70,785
The Michigan Department of Technology, Management & Budget reports that the average starting salary statewide is $30,097. So, 911 dispatchers in Grand Rapids are receiving a starting salary that is almost 20% above the statewide average.
Statistics reported by the Bureau of Labor Statistics show that Lansing is the best paying area in the state for 911 operators. The median salary there is $45,400 with dispatchers in the top ten percent earning an average of $58,640. Although Detroit is the most populous city in Michigan, it actually ranks as the 2nd best paying city for dispatchers with a median salary of $43,090. Additional salary figures throughout the state are listed below: