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Salaries for 911 Operators in Michigan

The Michigan Department of Technology, Management & Budget reports an average salary among 911 operators of $39,310, which is just slightly higher than the national average of $38,010. For the most part, there are two factors that really influence salaries for 911 operators in Michigan: location and experience.

Emergency dispatchers working for the City of Grand Rapids are known as emergency communications operators. Their salary structure is shown here:

Emergency Communications Operator I

  • Minimum: $37,385
  • Maximum: $47,648

Emergency Communications Operator II

  • Minimum: $40,352
  • Maximum: $54,077

Emergency Communications Operator III

  • Minimum: $46,715
  • Maximum: $62,601

Emergency Communications Supervisor

  • Minimum: $54,773
  • Maximum: $70,785

The Michigan Department of Technology, Management & Budget reports that the average starting salary statewide is $30,097. So, 911 dispatchers in Grand Rapids are receiving a starting salary that is almost 20% above the statewide average.

Statistics reported by the Bureau of Labor Statistics show that Lansing is the best paying area in the state for 911 operators. The median salary there is $45,400 with dispatchers in the top ten percent earning an average of $58,640. Although Detroit is the most populous city in Michigan, it actually ranks as the 2nd best paying city for dispatchers with a median salary of $43,090. Additional salary figures throughout the state are listed below:

Area name
Employment
Annual mean wage
Ann Arbor MI
80
39550
Battle Creek MI
70
39140
Detroit-Livonia-Dearborn MI Metropolitan Division
390
41350
Detroit-Warren-Livonia MI
750
42280
Flint MI
90
36970
Grand Rapids-Wyoming MI
100
38800
Kalamazoo-Portage MI
70
42880
Lansing-East Lansing MI
50
46890

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