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Salaries for 911 Operators in Massachusetts

There is a median 911 dispatcher salary in MA of $40,960, according to the Massachusetts Labor and Workforce Development. Level of experience in the field is very important as 911 operators considered “entry level” average about $31,370 while those considered “experienced” average $45,960, which makes for a nearly 32% shift in salary based on experience alone.

It’s also important to recognize that location can greatly impact salary. For 911 dispatchers in Massachusetts, Boston is undoubtedly the most lucrative location in the state income wise. In fact, the entry-level salary in Boston is 22.5% higher than in other areas like Brockton:

Boston

  • Entry: $37,459
  • Median: $49,072
  • Experienced: $58,048

Hampden County (Springfield)

  • Entry: $30,173
  • Median: $36,546
  • Experienced: $40,226

Lowell

  • Entry: $35,873
  • Median: $41,857
  • Experienced: $44,558

Brockton

  • Entry: $28,996
  • Median: $40,815
  • Experienced: $44,227

Shown here are additional 911 operator salaries in Massachusetts as provided by the U.S. Department of Labor:

Area name
Employment
Annual mean wage
Barnstable Town MA
120
42310
Boston-Cambridge-Quincy MA-NH
1900
42490
Boston-Cambridge-Quincy MA NECTA Division
1120
43870
Brockton-Bridgewater-Easton MA NECTA Division
80
39480
Framingham MA NECTA Division
170
41430
Haverhill-North Andover-Amesbury MA-NH NECTA Division
120
38230
Leominster-Fitchburg-Gardner MA
80
38300
Lowell-Billerica-Chelmsford MA-NH NECTA Division
160
41660
Nashua NH-MA NECTA Division
120
40690
New Bedford MA
70
36870
Peabody MA NECTA Division
70
40770
Providence-Fall River-Warwick RI-MA
400
41230
Springfield MA-CT
260
38240
Taunton-Norton-Raynham MA NECTA Division
40
39480
Worcester MA-CT
260
36770
North Central Massachusetts nonmetropolitan area
Estimate Not Released
36910

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