Salaries for 911 Operators in Georgia

Georgia’s Department of Labor predicts a better than average 11.5 percent growth rate for 911 dispatching jobs over the decade between 2016 and 2026. Through a combination of new positions and turnover, that will result in about 360 new openings each year across the state.

According to the Bureau of Labor Statistics, Georgia dispatchers can expect a median income of $32,090, or around $15.43 per hour. Those in the top ten percent make $44,270 ($21.28/hr).


Salaries at the Agencies Employing 911 Dispatchers in Georgia

Georgia is peppered with small counties—at 159, it has twice as many as neighboring Florida, with similar land area and half the population—which makes for a patchwork of jurisdictions and many separate dispatch centers. Consolidation is beginning in heavily urbanized regions like Atlanta and Fulton County, but the bulk of Georgia dispatchers are employed in nonmetropolitan areas.

Atlanta-Sandy Springs-Roswell – Includes:

  • City Of Atlanta 911 Center
  • Fulton County Emergency Communications
  • Smyrna 9-1-1 Communications Center
  • Cobb County E9-1-1
    • 10th percentile: $13.01/hr / $23,160
    • Median: $17.39/hr / $34,850
    • 90th percentile: $23.22/hr / $48,300

The Fulton County Emergency Communications Center handles dispatch services for five different cities and the unincorporated area of the county, creating a mega-center that is part of why this region ranks 9thnationally for highest employment levels for dispatchers.

North Georgia nonmetropolitan area – Includes:

  • Hall County 9-1-1
  • Banks County E9-1-1
  • Union County 9-1-1
    • 10th percentile: $11.15/hr / $23,200
    • Median: $13.86/hr / $28,830
    • 90th percentile: $17.84/hr / $37,110

With the second heaviest concentration of dispatchers in the state, this area is largely served by county-level 911 centers that handle dispatch for the variety of small towns and often volunteer fire and EMS services in the region.

Augusta-Richmond County – Includes:

  • Augusta-Richmond County 9-1-1
  • Columbia County Sheriff E911
    • 10th percentile: $10.00/hr / $20,800
    • Median: $14.53/hr / $30,230
    • 90th percentile: $14.53/hr / $39,910

The city of Augusta and Richmond county have combined their EMS, fire, and police dispatch into a single unified E911 center serving the entire region.

A Full Breakdown of Dispatcher Salaries Across Georgia

Most parts of the state, and most dispatching jobs there, tend to run below the national average for salary, but the Atlanta-Sandy Springs-Roswell area stands out as a region with not only the best salaries in Georgia at every level, but also where they exceed the national compensation numbers.

Area name
Employment
Annual mean wage
Athens-Clarke County
90
34320
Atlanta-Sandy Springs-Roswell
1460
36490
Augusta-Richmond County
150
30420
Brunswick
50
31430
Columbus
110
30000
Dalton
40
31090
East Georgia nonmetropolitan area
130
25670
Hinesville
50
27990
Macon
120
30340
Middle Georgia nonmetropolitan area
180
28290
North Georgia nonmetropolitan area
270
29310
South Georgia nonmetropolitan area
240
26590
Valdosta
50
28590
Warner Robins
70
34890

Salary and employment data compiled by the United States Department of Labor’s Bureau of Labor Statistics in May of 2018. Figures represent accumulated data for all areas of employment for emergency services dispatchers https://www.bls.gov/oes/current/oes_ga.htm#43-5031. BLS salary data represents state and MSA (Metropolitan Statistical Area) average and median earnings for the occupations listed and includes workers at all levels of education and experience. This data does not represent starting salaries. Employment conditions in your area may vary.

Job growth projections sourced from the Georgia Department of Labor and published in the U.S. Department of Labor-funded Long Term Occupational Projections (2016-2026) database – https://projectionscentral.com/Projections/LongTerm.

All salary and job growth data accessed in June 2019.

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