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Salaries for 911 Operators in Alabama

The Alabama Department of Labor reports that the mean 911 operator salary in Alabama is $29,230, which is a mean wage of $14.06 per hour. More experienced 911 dispatchers are paid an annual salary of $33,762.

The U.S. Department of Labor, Bureau of Labor Statistics expects a 12% job growth rate among 911 operators nationwide, and there are exciting changes happening locally which indicate an equally strong outlook. One such recent change was announced in Jefferson County, the county seat of Birmingham. In April of 2013, the Jefferson County Emergency Communications District announced that it would begin implementing the new call management and mapping technology of Emergency CallWorks, Inc. to help make the emergency call-in process in Jefferson County more efficient and effective.

In Montgomery County, Alabama, second-level 911 operators are paid a starting salary of $27,401. They are paid on a 13-step schedule:

  • Step 1: $27,401
  • Step 2: $28,368
  • Step 3: $29,334
  • Step 4: $30,302
  • Step 5: $31,268
  • Step 13: $39,005

Salaries among 911 dispatchers in Mobile County are different between each city:

  • Public Safety Dispatcher I
    • Mobile County: $26,600-$42,524
    • City of Mobile: $26,600-$42,524
    • City of Prichard: $18,012-$27,936
    • City of Citronelle: $26,927-$43,046
    • City of Bayou La Batre: $23,350-$37,328

In Jefferson County, home of Birmingham, 911 operators earn anywhere from $26,416 to $54,724.80, depending on experience and title:

  • Public Safety Dispatcher I
    • Step 1: $26,416
    • Step 2: $27,664
    • Step 3: $29,016
    • Step 4: $30,513.60
    • Step 5: $32,073.60
    • Step 10: $40,872

  • Public Safety Dispatcher II
    • Step 1: $30,513.60
    • Step 2: $32,073.60
    • Step 3: $33,633.60
    • Step 4: $35,276.80
    • Step 5: $37,044.80
    • Step 10: $47,278.40

  • Public Safety Dispatcher III
    • Step 1: $35,276.80
    • Step 2: $37,044.80
    • Step 3: $38,916.80
    • Step 4: $40,872
    • Step 5: $42,889.60
    • Step 10: $54,724.80

Additional salary figures are provided here by the U.S. Department of Labor, Bureau of Labor Statistics, seen here:

Area name
Employment
Annual mean wage
Anniston-Oxford AL
90
27820
Auburn-Opelika AL
50
27160
Birmingham-Hoover AL
520
36120
Columbus GA-AL
120
28310
Dothan AL
100
29200
Florence-Muscle Shoals AL
100
26840
Gadsden AL
50
27670
Huntsville AL
160
32790
Mobile AL
260
26430
Montgomery AL
240
31370
Tuscaloosa AL
90
28810
Northwest Alabama nonmetropolitan area
110
22380
Northeast Alabama nonmetropolitan area
170
24810
Southwest Alabama nonmetropolitan area
230
26720
Southeast Alabama nonmetropolitan area
220
23340

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