Salaries for 911 Operators in Alabama

According to the Alabama Department of Labor, the state’s ranks of 911 dispatchers are due to expand at the rate of about 6.1 percent between 2016 and 2026, resulting in about 220 openings per year. The Bureau of Labor Statistics already ranks the state as number one in overall concentration of dispatcher positions nationwide.

That’s not necessarily a great thing for salaries, keeping the median for the state at around $30,700, or $14.76/hr, as of 2018. Putting time in and climbing the ladder can pay off, however, as the top ten percent of dispatchers bring in a median of about $46,930, or $22.56/hr each year.


Salaries at the Agencies Employing 911 Dispatchers in Alabama

Alabama has a combination of consolidated and agency-independent dispatch opportunities state-wide, including some of the highest concentrations in the country for rural dispatchers.

Birmingham-Hoover Area – Includes

  • Jefferson County Consolidated 911
  • Hoover Emergency Communication District
  • Birmingham Emergency Communication District
    • 10th percentile: $10.00/hr / $20,810
    • Median: $17.26/hr / $35,900
    • 90th percentile: $27.35/hr $56,880

This region includes the Jefferson County Consolidated 911 Center, the largest in the state, which dispatches for Jefferson County Sheriff’s Office, 19 cities and towns, and 29 fire departments.

Montgomery Area – Includes

  • Montgomery City Emergency Communication District
  • Montgomery County Emergency Communication District
    • 10th percentile: $11.16/hr / $23,210
    • Median: $15,66/hr / $32,570
    • 90th percentile: $20.43/hr / $42,500

A touch-screen CAD system cuts down on the workload for Montgomery city dispatchers, who handle police, fire, and EMS calls.

Huntsville – Includes

  • Huntsville-Madison E911 Center
    • 10th percentile: $12.63/hr / $26,270
    • Median: $16.02/hr / $33,330
    • 90th percentile: $23,70/hr / $49,300

The combined Huntsville-Madison E911 center is located here, boosting the region to one of the highest median salaries for dispatchers in the state.

Southeast Alabama Nonmetropolitan Area – Includes

  • Ozark-Dale County 911 Center
  • Henry County E911
  • Houston County E911
    • 10th percentile: $9.05/hr / $18,830
    • Median: $11.62/hr / $24,170
    • 90th percentile: $15.64/hr / $32,530

This area ranks as the third in the U.S. for rural dispatch job concentration according to BLS.

Salaries for Dispatchers in All Cities and Non-Metro Areas Tracked by The US Department of Labor

A full breakdown of salaries for dispatchers throughout Alabama can be found here:

Area name
Employment
Annual mean wage
Anniston-Oxford-Jacksonville
90
31870
Auburn-Opelika
50
34460
Birmingham-Hoover
540
37400
Daphne-Fairhope-Foley
140
36670
Decatur
90
36130
Dothan
-
28870
Florence-Muscle Shoals
40
33800
Gadsden
90
30380
Huntsville
160
35470
Mobile
160
33480
Montgomery
230
32870
Northeast Alabama nonmetropolitan area
-
28890
Northwest Alabama nonmetropolitan area
130
28560
Southeast Alabama nonmetropolitan area
230
25120
Southwest Alabama nonmetropolitan area
190
25480
Tuscaloosa
110
37860

Salary and employment data compiled by the United States Department of Labor’s Bureau of Labor Statistics in May of 2018. Figures represent accumulated data for all areas of employment for emergency services dispatchers https://www.bls.gov/oes/current/oes_al.htm#43-5031. BLS salary data represents state and MSA (Metropolitan Statistical Area) average and median earnings for the occupations listed and includes workers at all levels of education and experience. This data does not represent starting salaries. Employment conditions in your area may vary.

Job growth projections sourced from the Alabama Department of Labor and published in the U.S. Department of Labor-funded Long Term Occupational Projections (2016-2026) database – https://projectionscentral.com/Projections/LongTerm.

All salary and job growth data accessed in June 2019.

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