Monthly Archives: February 2014

Turnover among 911 dispatchers is notoriously high. And, although there may be a number of reasons for this, one of the most common reasons for leaving a 911 dispatcher job is fatigue; or, perhaps more accurately, burnout. But if 911 …

The Public Safety and Homeland Security Bureau, under the general supervision of the Federal Communications Commission (FCC) has published its recommendations for improving the nations’ Public Safety Answering Point (PSAP) call centers. These include: All PSAPs should have comprehensive plans …