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San Diego Mayor Pledges to Revamp 911 Call Center Structure

According to the San Diego County Sheriff’s Department, the city’s Communication Center has Emergency Services Dispatchers on staff working all hours of the day, year round. On average these dispatchers answer 1,980 calls requesting law enforcement assistance every day, over …

Dispatcher Teaches Life Saving CPR Over the Phone

The primary job of an emergency dispatcher is to quickly and efficiently direct responders to the scene of a crisis. Alongside this, many dispatchers stay on the line to help keep callers calm until a responder is able to arrive …